Customer Service

At TheatreMart, we strive to provide exceptional customer service to ensure your satisfaction. Our dedicated customer service team is here to assist you with any questions, concerns, or issues you may have. We value your feedback and aim to resolve any problems promptly and efficiently. Please review the following information on how to contact our customer service team and our commitment to serving you.

Contacting Customer Service:

If you have any inquiries or need assistance, our customer service team is available to help you. You can reach us through the following channels:

1. Email: You can email us at [email protected]. We aim to respond to all inquiries within 24 hours.
2. Phone: You may contact our customer service helpline at +91 8886908070. Our team is available during business hours 10 AM to 6 PM (Monday to Friday).
3. Live Chat: Our website features a live chat option where you can directly communicate with a customer service representative. Look for the chat icon on our website to start a conversation.
4. Online Contact Form: Visit our website and fill out the online contact form with your inquiry or concern. We will respond to your message as soon as possible.

Customer Service Commitment

At TheatreMart, we are committed to providing a positive customer experience. Here's what you can expect from our customer service:

1. Prompt Responses: We strive to respond to all inquiries and messages within 24 hours.
2. Professional Assistance: Our customer service representatives are trained to provide knowledgeable and professional assistance to address your concerns and provide solutions.
3. Order Support: If you have questions or need help with your order, we are here to assist you throughout the process, from product selection to delivery.
4. Issue Resolution: In case of any issues or concerns with your purchase, we will work diligently to resolve the matter to your satisfaction.
5. Feedback: We value your feedback as it helps us improve our services. Please let us know about your experience with TheatreMart, as we are always looking for ways to enhance our customer service.

Please note that while we strive to offer excellent customer service, there may be circumstances beyond our control that could affect our response times or availability. We appreciate your patience and understanding during such instances.

We thank you for choosing TheatreMart. We are committed to providing you with a smooth and enjoyable shopping experience. Should you require any assistance, please do not hesitate to contact our customer service team.